211 San Bernardino County is:

• A 24/7 Call Center
• Always answered by a live person
• The most comprehensive database of free and low cost health and human services available
• A free and confidential phone call whether dialing 2-1-1 directly, or 888-435-7565
• Staffed by professional, trained, caring people who give information &referrals to appropriate resources
• A joint United Way operation between Inland Empire, Arrowhead, Desert Communities, Mohave Valley, and United Way of the Desert

Every day, thousands of people find themselves in circumstances where, often for the first time, they need resources that can't be found in the yellow pages or on the internet: low cost burial services, employment, a free or low-cost health clinic, training, free eyeglasses replacement for the elderly, affordable parenting classes or other counseling, legitimate help overcoming temporary financial difficulties, and many more such scenarios. 2-1-1 has the answers.

A little history

The 2-1-1 concept is the result of the evolution of public information thinking and the innovative marriage of technical and people power. The first experimental 2-1-1 number began operating in Atlanta, Georgia in 1997. In the year 2000, the FCC (Federal Communications Commission) finalized all of the N11's. 2-1-1 was set aside for health and human services information and referrals.
Nationwide, more than 85% or the US population has 2-1-1 available. That number is over 93% in California. San Bernardino County has 100% coverage with the singular exception of Metro Wireless, which has chosen not to pass 2-1-1 calls anywhere.